Who is Bank of the Wichitas® ?
Why should I bank with you?
How are you different from a local bank in my home town?
Where are you based?
How do I know my money is safe?
Do I need to worry about identity theft?
Do you disclose any of my information?
About Our Accounts
Opening An Account
How long does it take to open an account with you?
What do you need from me to open an account?
How much money do I need to open an account?
How do I fund my new account?
What is the routing number for Bank of the Wichitas® ?
Can I earn interest on my money?
Is there a monthly maintenance fee associated with active accounts?
Using Your Account
Where can I get cash?
How can I make deposits into my account?
When will deposits show up in my account?
How often is my account updated?
How do I check my balance?
How do I know what debits (charges) or credits (deposits) have been posted to my account?
Can I transfer money between accounts?
What is the difference between “Available Balance” and “Current Balance”?
Why doesn’t the back button work when I’m logged into my account?
What if I need to order a stop payment on a check?
How do I enroll in Overdraft Privilege?
What if my account is overdrawn?
How can I reduce overdraft fees?
How do I qualify for Overdraft Privilege?
How often will I receive a statement?
What is Annual Percentage Yield (APY)?
How is the interest rate reported on my monthly statement calculated?
On the Wichita Rewards Rewards Checking account, when does the monthly statement close?
About Our Other Services
How long does it take to get my VISA® CheckCard?
Is there a fee for using my VISA® CheckCard?
Where can I use my new VISA® CheckCard?
Is there a limit on my VISA® CheckCard?
What if I want to get the limit on my VISA® CheckCard increased?
When can I use my new VISA® CheckCard?
About Our Customer Service
When can I talk to someone in Customer Service?
What are bank hours?
How do I contact you?
What if I need to order checks?
What if I need to change my address?